How Can HP Print and Scan Doctor Help to Fix Printer Problems on Windows?

HP Print and Scan Doctor is a diagnostic tool to fix errors with HP printers or scanners. This tool can be used in any of the Windows version and it acts as a first-aid when your printer is facing issues while printing. To use the HP print and scan doctor, you need to install it for your PC. For installing it on your PC, you can take the help of the technical experts by calling at HP Printer Support Phone Number +1-800-238-1025.

Installing this tool is very easy, you just have to go the official page of HP Print and Scan Doctor and click on the ‘Download’ link. After the download is complete, double-click on the file to install it on your PC. Run this tool in order to fix all the printing issues with your HP device or you can take help from the guide provided below.

To fix the ‘Printer Offline’ problem using the HP Print and Scan Doctor, use the steps listed below:

  1. First, you have to download HP Print and scan doctor.

  2. Look for the downloaded file on your computer and click on the file to run HPPSdr.exe.

  3. This will open the HP printer and scan doctor. Click on start and then choose your printer.

  4. If your printer is not listed, turn it on and tap ‘Retry’.

  5. If you think there is a connection problem, make sure your printer is connected properly.

  6. If a dialog box to turn on printer updates appear, click on yes and continue.

  7. When you are asked to make your printer as default, click yes and then move to the next step.

  8. This will make your printer come online and you can try to print.


To fix the error ‘Print jobs stuck in a queue’ and other printing issue using HP Print and Scan Doctor, follow these steps:

  1. Begin by downloading HP print and scan doctor. After the download gets completed, go to the location of file HPPSdr.exe on your computer and double click on it.

  2. Launch the tool HP print and scan doctor, click on start and select your printer.

  3. The printing issues can be simply fixed by clicking on ‘fix printing’.

  4. The tool will start looking for the issues that are causing problems and are preventing the printer from printing.

  5. After this, the tool will ask you to remove the issues or not.


This way you can easily fix the major issues with your HP printer using the HP Print and Scan Doctor. In case you have any major printing issue with your HP printer, you can dial the HP Printer Customer Care Number +1-800-238-1025 to talk to the tech experts. All sorts of HP printing issues can be easily resolved with the help of technical expertise. The technical executives have the required technical know-how to solve all the issues at the earliest. We work to achieve 100% customer satisfaction for all types of HP problems by offering the required technical assistance.


Address :- 80A State Street, Albany,

                 New York, United State


Phone :- +1-800-238-1025

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